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1ST LINE AGENT TRAINING

1ST LINE AGENT TRAINING

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Responsible Ntando Barbara Davis
Last Update 09/05/2025
Completion Time 5 hours 8 minutes
Members 2
    • DAY 1 - TICKET TRIAGE
      Preview
    • DAY 2 - Billing & Sales Ticket Triage
      New
    • DAY 3 - PASSWORD CHANGES - SSID & TPLINK changes
      New
    • DAY 4 - Availability Graphs and Usage Graphs Training
      New
    • DAY 5 - Connected Devices - Whitelisting & Blacklisting
      New